SolarWinds Web Help Desk: hardcoded cryptographic key (CVE-2024-28989) #shorts

Summary

In today's episode, we dive into a critical vulnerability affecting SolarWinds Web Help Desk, identified as CVE-2024-28989. Recently discovered, this vulnerability involves the use of a hard-coded cryptographic key that could potentially expose sensitive information.

Product details

SolarWinds Web Help Desk, a popular software for IT support management, has been identified to be affected. Specifically, versions 12.8.4 and previous ones are vulnerable to this security flaw, putting numerous IT support ecosystems at risk.

Vulnerability type summary

The vulnerability falls under CWE-321, which refers to the 'Use of Hard-coded Cryptographic Key'. This type of flaw allows unauthorized users to gain access to encrypted content by exploiting static, hard-coded keys within the software.

Details of the vulnerability

This security defect in SolarWinds Web Help Desk results in weak encryption due to the presence of a static cryptographic key embedded within the software's code. This inherent flaw can be exploited by attackers to recover encrypted passwords, thereby gaining access to potentially sensitive information managed by the Web Help Desk.

Conclusion

Given the critical nature of this vulnerability, it's imperative for all users of SolarWinds Web Help Desk to take immediate action. Updating to the latest version is highly recommended to mitigate risks associated with CVE-2024-28989. As attackers continuously evolve their techniques, it is more vital than ever for organizations to ensure their systems are protected with up-to-date security practices.

This chain involves the following actors

This following systems are involved

Attack entry point

Remediation actions

Exploitation actions

• https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28989
• https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-5_release_notes.htm